Hello, I'm Thomas Traxler

System Administrator | Cybersecurity Enthusiast | Problem Solver

Transforming complex IT challenges into secure, efficient solutions. Specializing in system administration, automation, and disaster recovery.

Currently employed and not seeking new opportunities

Thomas Traxler
Introduction

About Me

System Administrator with expertise in enterprise infrastructure and cybersecurity

As a System Administrator at the City of Albany, I manage enterprise server infrastructure, Active Directory, virtualization environments, and telephony systems while maintaining a strong focus on automation, security, and disaster recovery.

Enterprise Infrastructure

Administer servers, Active Directory, virtualization, and network systems

PowerShell Automation

Develop scripts to automate tasks, saving hundreds of man-hours

Security & Recovery

Implement security policies and disaster recovery procedures

Certified Professional

Associate's degree in Cybersecurity with multiple vendor certifications

My approach combines technical expertise with strategic thinking to maintain reliable, secure infrastructure. I'm passionate about implementing efficient solutions, optimizing system performance, and ensuring high availability across enterprise environments.

8+

Years Experience

4

Certifications

100%

Uptime Focus

What I Do

My Expertise

Technical and professional competencies

Technical Skills

  • Computer Repair & Diagnostics
  • Windows Administration
  • PowerShell Scripting
  • General Automation
  • Web Technologies (HTML/CSS)
  • Network Troubleshooting
  • Virtualization Technologies

Cybersecurity

  • Cybersecurity Fundamentals
  • IT Security Best Practices
  • System Administration
  • Data Backup & Recovery
  • Disaster Recovery
  • Security Protocols
  • Threat Assessment

Administrative

  • Project Management
  • Technical Documentation
  • Research & Analysis
  • Vendor Management
  • User Training & Support
  • Process Optimization
  • Typing (90+ WPM)

Soft Skills

  • Effective Communication
  • Creative Problem-Solving
  • Team Collaboration
  • Adaptability
  • Customer Service
  • Critical Thinking
  • Time Management
Career Path

Work Experience

My professional journey

Nov 2024 - Present

Telephony Administrator / System Administrator

City of Albany

  • Administer enterprise server infrastructure, Active Directory, and network systems
  • Manage virtualization environments, backup solutions, and disaster recovery procedures
  • Oversee telephony systems, VoIP infrastructure, and unified communications platforms
  • Implement security policies, system monitoring, and performance optimization across enterprise infrastructure
  • Automate routine tasks using PowerShell and coordinate vendor relationships for IT solutions
System Administration Server Infrastructure Active Directory VoIP/Telephony PowerShell
Dec 2023 - Nov 2024

IT Specialist

City of Albany

  • Resolved hardware, software, and communication issues for staff remotely and in-person
  • Analyzed technical requirements, upgraded systems, and performed Dell hardware installations and repairs
  • Diagnosed equipment malfunctions, maintained detailed records, and managed vendor communications
  • Participated in training sessions and vendor meetings for software solutions
Technical Support Hardware Support Vendor Management
Jun 2021 - Dec 2023

Computer Repair Technician

Realm Technologies

  • Troubleshoot, diagnose, and repair Dell/HP/Lenovo laptops, desktops, tablets under warranty
  • Maintained high customer satisfaction through efficient repair processes
  • Specialized in hardware diagnostics and component-level repairs
Hardware Repair Diagnostics Customer Service
Feb 2020 - Jun 2021

Web Developer

Freelance

  • Designed and managed websites from minor updates to complete rebuilds
  • Collaborated with clients to understand requirements and deliver custom solutions
  • Implemented responsive design and modern web standards
Web Design HTML/CSS Client Relations
Jan 2017 - Oct 2019

Technical Support / Wholesale Manager

Good Life Vapor

  • Led wholesale team, coordinating efforts and streamlining processes
  • Installed and maintained technology across three locations and warehouse
  • Managed computers, checkout tablets, and camera systems
  • Enhanced website accessibility and navigation for improved user experience
Team Leadership IT Support Process Improvement
Academic Background

Education

Formal education and training

2022 - 2023

Associates of Applied Science

Cybersecurity

Albany Technical College

2014 - 2016

Bachelor of Science

Middle Grades Education

Albany State University

2011 - 2013

Associates of Science

General Studies

Darton State College

Professional Credentials

Certifications

Industry-recognized qualifications

Dell Certified Technician

2021 - Present

Certified in Dell hardware diagnostics, repair, and maintenance

HP Certified Technician

2021 - Present

Expertise in HP hardware troubleshooting and component replacement

Lenovo Certified Technician

2021 - Present

Specialized knowledge in Lenovo system architecture and repair

GACE Certification

2016 - Present

Georgia Assessments for the Certification of Educators